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Novera virtual assistant

Negotiations that cannot wait or meetings are a reason for many to be out of the office even within office hours. This can lead to missing important calls. Novera virtual assistant brings a solution to all that. It is a value added service complementing Novera call centre, which operates your office outside the working hours or when you cannot answer calls - whether due to capacity reasons or absence of personnel. You will not miss any important calls thanks to Novera virtual assistant.

Benefits of the service

  • It offers routing of the customer’s telephone call to the call centre of GTS Novera
  • Reliable operation of the office during the client’s absence
  • The service is designed to the entire range of companies, not being limited by their size
  • Only actual traffic is charged for
  • It saves the customer’s cost of human resources and does not require acquisition of ageing hardware
  • Guaranteed technology background of the company and regular traffic reporting
  • Simplified administration as all services are provided by a single provider
  • Possibility to use additional related services by GTS Novera (colour numbers)

Target customer group?

The service is intended for the entire range of companies from small to medium enterprises as well as large corporations.

How to order the service?

  • For more information and how to sign on to the service please contact:
  • Free-of-charge Infoline on: 800 990 990
  • E-mail: info@gtsnovera.cz
  • Details for contacting GTS Novera’s regional representatives can be found here.